Who we are
Welcome to Cosy Aura (“we,” “our,” or “us”). Your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, store, protect, and disclose your personal information when you use our website www.cosyaura.com(“Cosy Aura”) and purchase our products.
Information We Collect
When you interact with our Site or make a purchase, we may collect the following information: Personal Identifiable Information (PII): Name, email address, mailing address, phone number, and payment information.
Account Information: Username, password, and purchase history if you create an account.
Usage & Device Data: IP address, browser type, device identity, pages visited, and cookies.
Communications: Your messages or inquiries sent to us via email or our contact forms.
Marketing Preferences: Information about your preferences in receiving marketing communications from us.
How We Use Your Information
We may use your information for the following purposes:
Processing orders and fulfilling purchases.
Communicating with you regarding your orders, account, or inquiries.
Sending marketing emails, promotions, and newsletters you have opted-in to receive (you may unsubscribe at any time).
Improving our website, products, and services.
Detecting and preventing fraudulent transactions and security breaches.
Meeting legal and regulatory requirements.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
How We Share Your Information
We will never sell your personal information. We may share data only in the following situations: Service Providers: With trusted third parties (e.g., payment processors, delivery services, IT support) to perform services on our behalf.
Legal Compliance: If required by law, regulation, legal process, or government request.
Business Transfers: If we engage in a merger, acquisition, or sale of assets, your information may be transferred as part of that deal.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your preferences through your browser settings.
Data Security
We implement industry-leading security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of internet transmission or electronic storage is 100% secure.
Children’s Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13. If you believe we have inadvertently collected such data, please contact us so we can delete it.
Your Rights and Choices
Depending on your location, you may have the right to:
Access, correct, or delete your personal data.
Withdraw consent for marketing communications at any time.
Object to or restrict processing of your data.
Request a copy of your data in a portable format.
To exercise any of these rights, please contact us at support@cosyaura.com.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. We will post the updated version on our Site and update the “Effective Date” above. Please review this page periodically for any changes.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:
Cosy Aura
Email: support@cosyaura.com
