Effective Date: April 24, 2026
At Cosy Aura, we value the privacy of our global community. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our e-commerce platform or purchase our premium perfume oils.
1. Information We Collect
To provide a seamless “Lab-to-Door” experience, we collect the following:
Personal Identifiers: Name, shipping address, billing address, and phone number.
Payment Data: We use secure third-party processors (e.g., Stripe, PayPal). Cosy Aura does not store your full credit card details on our servers.
Technical Data: IP address, browser type, and device identifiers (collected via cookies and tracking pixels to optimize site performance).
Communication Logs: Emails sent to our CEO or support team (e.g., via root@cosyaura.com).
2. Legal Basis for Processing
As a US-registered entity, we process your data under the following legal logic:
Contractual Necessity: To process and ship your orders.
Consent: When you opt-in to our “Scent Archive” (newsletter).
Legal Obligation: To comply with US tax and trade regulations.
3. Cookies & Tracking Technology
We use “Essential Cookies” to keep your cart active and “Performance Cookies” to analyze site traffic.
Opt-Out: You can set your browser to refuse cookies, though some features of the site may lose functionality.
Do Not Track: Our system honors “Do Not Track” signals from your browser settings.
4. International Data Transfers
Cosy Aura is based in the United States. When you purchase from Ghana, Cameroon, or elsewhere, your data is transferred to and processed in the US. We utilize Standard Contractual Clauses to ensure your data receives a level of protection equivalent to international standards (such as GDPR).
5. Data Sharing with Third Parties
We only share data with service providers essential to our operations:
Logistics Partners: (e.g., Maersk, DHL) to deliver your oils.
Payment Gateways: To securely process transactions.
Analytics Providers: To help us refine our collection based on popular demand.
We never sell your personal data to third-party advertisers.
6. Your Rights (The “Root” Access)
Regardless of your location, Cosy Aura provides you with the right to:
Access: Request a digital copy of the data we hold about you.
Correction: Update inaccurate personal information.
Deletion: Request that we erase your data (the “Right to be Forgotten”), subject to legal record-keeping requirements for tax purposes.
Portability: Request that we transfer your data to another service.
7. Data Security Protocol
As a developer-led company, we take security seriously. We use SSL/TLS encryption for all data in transit and maintain industry-standard security protocols to protect data at rest.
8. Children’s Privacy
Our store is intended for adults. We do not knowingly collect information from children under the age of 16.
9. Changes to this Policy
We may update this “Privacy Ledger” from time to time. We will notify you of significant changes by posting the new policy on this page with a new “Effective Date.”